So I blogged about Shutterfly's holiday cards way back when and proceeded to choose photos. Then I ordered the cards.
I couldn't believe it when they came in - there were orangey/pinkish halos around the cat and on the wall behind us. I emailed Shutterfly's customer service and they immediately said they would reprint them and send me new ones.
Then the second order came in . . . with orangey/pinkish halos! I was tired of dealing with customer service, so I sent in the big guns: Mr. Palindrome. He called and spoke to a customer service rep for about 20 minutes. The rep was very nice, assured us that they would reprint them and give us free overnight shipping. Mr. Palindrome kept emphasizing that the reds were off in the printing and that they needed to have a human inspect them. Yes, yes, they'd put that note in the file.
And the third order came in . . . exactly like the first two. At that point, I needed to just get the cards out in the mail.
This picture shows one print of each round of printing. The following pictures are close-ups of Round 1, 2, and 3.
Even though we only paid for the first printing to be shipped, the 100 extra cards to recycle and the hassle of having them reprinted has made me want to try another company in the future.
Did your holiday cards turn out the way you wanted? What other companies have you used to print photo cards or photos?